PEACE - Neutralise Negative Influence
Carefully chosen ingredients for their delicate nature and high vibration. This incense may be burned to bring peace and reflection to your day. Approximately a dozen sticks hand wrapped in silk.
find out more
PASSION - Heart Chakra
The most succulent and exotic of fragrance, with deep balsamic and full bodied floral notes, opening us to the sensuous and to the gentleness of the heart. Approximately a dozen sticks hand wrapped in silk.
find out more
Restore Hand Wash
A refreshing infusion of fruits & spices, cleansing, refreshing and nurturing. Key oils: Grapefruit, petitgrain, cinnamon, cardamon, neroli. Herbal Extract: Lavender & Chamomile
find out more
Sensitive skin
A rich formula of flower oils blended to comfort and soothe the skin. Apple seed extract helps to reduce wrinkles naturally. Key oils: Rose, Jasmine, Linden Blossom, Benzoin, Chamomile English, Frankincense, Palmarosa, Petitgrain. Apple seed extract, Aloe vera, Borage, Vitamin E.
50 ml
find out more
TULASI TEMPLE - Ceremonial offering
Strengthening our connection between heaven & earth, this is a traditional Puja offering opening us to a respectful communication with spirit upon the tide of truth. Approximately a dozen sticks hand wrapped in silk.
find out more
LAVENDER
The curative, cleansing and relaxing qualities of this very special plant have been sensitively translated into an incense, the most ancient form of aromatherapy. Approximately a dozen sticks hand wrapped in silk.
find out more
Welcome to Arcania Bath Tel: 01225 335233 17 Union Passage, Bath, BA1 1RE
| About Us This web site is owned and operated by Arcania who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Arcania 17 Union Passage Bath BA1 1RE United Kingdom Phone: 01225 335233 Email: info@arcaniabath.com Arcania |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling < Our shipping is free on orders over 300 GBP> All export freight charges have to be paid by the customer. All shipping charges can be quoted (estimate on weight of goods to be sent). |
| Delivery Schedule We deliver your order right away. We will normally send your order to you in <days> business days. International orders are generally received in under <days> days. You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Every effort is made to despatch goods as quickly as possible. It should be noted that occasionally where special items or certain oils are required there might be a delay of which you will be informed. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using at least 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 7 day no quibble guarantee.> Health & safety Arcania cannot be held responsible for the misuse of its product by individual customers. Please follow product directions and cautions. Essential oils should only be used externally in the diluted form as advised. Please note that essential oils or absolutes may irritate cosmetically sensitive skin and cause allergic reaction. Availability Arcania keeps a large and extensive range of oils and herbs in stock and levels are carefully maintained. As aromatics come from all parts of the world, sometimes political uncertainty, drought, economic collapse, or other events may render certain items unobtainable. When these events occur, we will always advise you that alternative sources of supply may be used. Mail orders All mail orders must be accompanied by an acceptable debit or credit card. P&P charge is (dependant on weight) and goods are delivered through normal post or by courier. Where goods are sent by courier they will need to be signed for so please give a delivery address where someone will be present to sign for the goods or alternatively the goods will be left hidden where possible. Telephone orders or fax orders must be paid for with debit or credit card. Your full address with postal code should be given with your telephone number, in case there are any problems. All mail order prices are inclusive of VAT Credit card orders It is necessary to give the name of the card, the number, the name of the person on the card and the valid from/expiry date & security number (and issue number for switch cards). The address where the credit card statements are to be sent is also required (if different to the delivery address). In certain circumstances, credit card companies may not authorise payment and ask Arcania to refer back to the cardholder. Should this happen, you will be advised. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01225 335233 (International +44 01225 335233) or fax us on 01225 335233 or write to us at 17 Union Passage Bath BA1 1RE United Kingdom |
| Privacy Policy Arcania do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Non Returnable items are: All esential oils and earrings. Tarot cards can be returned only when unopened. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. Damage, errors or shortages in delivered goods should be notified by telephone or e mail within seven days. This is very important if we are to claim from a carrier for damage, and in helping us to get the replacement goods to you. |
| Remittance Terms remittance A payment for purchasing goods or services transferred to someone at a distance. Please contact us if you have any queries on this matter. |
17 Union Passage, Bath, BA1 1RE